Cloudbeds - HRS channel connectivity issue – Incident details

Channel Distribution experiencing partial outage

HRS channel connectivity issue

Investigating
Partial outage 5 %
Started 5 days ago

Affected

Channel Distribution

Partial outage from 1:38 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    We are currently seeing connectivity issues with the HRS OTA. We cannot receive any bookings or send availability/rate/restriction updates as HRS is returning with a "service unavailable" error message. We're waiting on a resolution from HRS on this issue and will update as soon as we hear back.